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Thank you for taking the time to complete this survey. Once this is returned via
e-mail, you will receive a coupon for 20% off your next cleaning product purchase.
Name:
Address:
For each item identified below, SELECT the number that best fits your
judgment of its quality. Use the scale to select the quality number.

In an attempt to provide the best possible customer
service experience, we ask that you please take a few minutes
to  complete this survey & e-mail it back to us.
Skip any questions which do not pertain to you.

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1.    I received a prompt response when I called for an initial appointment. 1 2 3 4 5
2.    The sales representative that visited my home was knowledgeable, helpful & courteous. 1 2 3 4 5
3.    My quote was received in a timely manner . 1 2 3 4 5
4.    I feel I was provided information on choices available to me. 1 2 3 4 5
5.    I received adequate information about what to expect during my flooring project. 1 2 3 4 5
6.    The office staff was helpful, knowledgeable and available when I needed help. 1 2 3 4 5
7.    The install/sanding crew was efficient, clean & courteous. 1 2 3 4 5
8.    The install/sanding crew were knowledgeable & focused on their work 1 2 3 4 5
9.    The trim carpenters were knowledgeable, efficient, and courteous. 1 2 3 4 5
10.  My home was protected and treated with respect. 1 2 3 4 5
11.  My project was completed in the timeframe I was given. 1 2 3 4 5
12.  I am happy with my overall experience with Barnum Floors. 1 2 3 4 5
13.  I would recommend Barnum Floors to friend and family. 1 2 3 4 5
14.  How did you initially hear about us? (“X” those that apply)
Friend Contractor Yellow Pages Web-site Decorator If other,
please explain below:
Logo Magazine Saw a Van Web Search Other
15.  I would recommend the following improvements:
       
16.  I was most happy with:
       
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